Claims Advocacy
We understand the importance of managing and resolving claims quickly and fairly. For this reason, your Excel Client Service Team is specially trained to help you set up claims management policies, protocols and procedures following decades of best practices.
Superior Claims Advocacy Services is included as part of our standard levels of service. As your Claims Advocate, we remain close to you throughout the life of a claim. From inception through to regular review, settlement and conclusion, we combine our technical capabilities, negotiation skills, reputation and an intimate understanding of your policy in order to ensure that complex issues are appropriately managed.
Step 1
If this is an emergency, please call 1-866-523-6321 now and you’ll connect with a live claims representative who will guide you through the next steps of your claim. Alternatively, if you are in need of an emergency restoration contractor, please call 1-800-RESPOND which will connect you with our partners at Service Master Restore.
Step 2
If this is a non-emergency claim, we ask that you gather as much information as possible & contact your broker directly. We can help guide you through the claim process and ensure you are fully educated on the claims process. Alternatively, fill out the form below to submit your claims information to us. Your broker will be notified, will review the information, and will be in touch with you shortly.
